How Do Our Subscriptions Work? – Zendesk

We provide several subscription options based on how often you want to receive your pet food. You can choose from:

Weekly Deliveries
Perfect for households with multiple pets or those who go through food quickly.
Bi-Weekly Deliveries
A balanced option for regular feeders who want to keep their pantry stocked without over-ordering.
Monthly Deliveries
Ideal for smaller households or pets who consume food at a slower rate.

How Does the Subscription Service Work?

Choose Your Plan
Pick the delivery frequency that suits your pet’s needs and your lifestyle.
Select Your Products
Add your chosen pet food products to your subscription order.
Set It and Forget It
Once your subscription is set up, your pet food will automatically ship at your selected interval.
Modify Anytime
Need to change your delivery frequency, pause your subscription, or update your pet’s preferences? No problem! You can manage your subscription easily through your online account or by contacting our customer service team.

Benefits of Subscribing

Convenience — Automatic deliveries mean one less thing on your to-do list.
Savings — Enjoy exclusive discounts on subscription orders.
Freshness — Receive fresh, high-quality pet food regularly without running low.
Flexibility — Change, skip, or cancel your subscription anytime, hassle-free.

How Do I Sign Up?

Signing up is simple:

Browse our pet food selection on the website.
Select the “Subscribe & Save” option on the product page.
Choose your preferred delivery frequency.
Complete your purchase and enjoy hassle-free recurring deliveries!

Can I Cancel or Pause My Subscription?

Absolutely! We offer full flexibility. You can cancel or pause your subscription at any time—no penalties or hidden fees. Just log in to your account or reach out to our customer service team for assistance.